Testimonials

Customers worldwide have used Leather Spa for their leather repair and care needs. Their satisfaction is our top priority.

I can't thank you enough for what a wonderful customer service experience this has been

"I received my repaired shoe today via UPS. There were no surprise border fees. The packaging was lovely, it was like opening a present. The service and shipping was very quick. The repair is beautiful. I can't thank you enough for what a wonderful customer service experience this has been."

 Lisa H. 

My goodness you do beautiful work

"My goodness you do beautiful work. I sent you beige Chanel flats - that looked pretty sorry - for cleaning. Now they look like new! Thank you!!!!"

 Laurice M. 

I love the end product

"I’ve received my shipment and I just want to thank you for the great job you did repairing my shoes, I love the end product!"

 Jennifer F. 

The shoes arrived packed with such elegance, it beat the presentation of the Crown Jewels

"Just a short note to express my total satisfaction for the way you took care of installing sole guard (Red) on my new shoes. I had some trouble connecting with your company on the internet and was most impressed with courteous attitude of the young lady who became my guide. And than the packaging!! The shoes arrived packed with such elegance, it beat the presentation of the Crown Jewels. Keep up the good work."

 Nancy B. 

They fit and feel better than they did when they were new!!

"I love my shoes!! They fit and feel better than they did when they were new!! Thank you!"

 Kathleen M. 

The repaired alligator wallet looks amazing!

"Thank you. The repaired alligator wallet looks amazing! I paid $800 for it 10 years ago and looks new."

 Herbert Y. 

Your work is absolutely wonderful

"Thanks for repairing my shoes. I am impressed, your work is absolutely wonderful."

 Loretta V. 

My purse looks beautiful

"Thank you very much. My purse looks beautiful and personal delivery was much appreciated."

 Pamela T. 

Very impressed with the quality of the repair

"I just received my Louboutins back and was very impressed with the quality of the repair. Thank you so very much for such outstanding service, as well as the exceptional customer assistance throughout the process!"

 Cheila G. 

You guys have made them look new again

"I just received my shoes and WOW they look so amazing. You guys have made them look new again. I simply wanted to express my thoughts and say thank you."

 Shannon W. 

The work is UNBELIEVABLE

"I received the package yesterday! The work is UNBELIEVABLE!!!!!"

 Herbert A. 

They Are Spectacular

"THEY ARE SPECTACULAR - look like brand new. I could not possible be happier. Thank you"

 Hether S. 

Exceptional job

"I received my shoes today after repair and as usual you have done an exceptional job. The returned shoes were packed with care and looked great. Thank you for your continued efforts to be the premier shoe service on the east coast."

 Barbara L. 

The dye job looks fantastic!!

"I received my shoes yesterday. The dye job looks fantastic!! Thank you again for such great customer service."

 Kady R. 

Love the new website!

"Love the new website! So easy to fill out a mail in repair order. I’ve sent in shoes and handbags for repair in the past and been so pleased with the level of craftsmanship and expertise displayed in each item. It’s wonderful to have my beloved items sent back looking just as great (if not better) than when they were brand new. So happy I found the Leather Spa"

 Michele M. 

You have a good and efficient service

"Received my Louis Vuitton pocketbook, thank you! You have a good and efficient service!!!"

 Adoracion E. 

I look forward to using your excellent services in the future

"Thank you for the terrific job in cleaning and repairing my shoes....they look fantastic ! I look forward to using your excellent services in the future."

 Diane C. 

You guys are truly miracle workers

"Thank you so much. I received my shoes and they look great. You guys are truly miracle workers."

 Tammy S. 

The service is great

"The shoe looks great. The service is great. Thank you Leather Spa!"

 Barbara T. 

Thank you for the excellent experience

"I used Leather Spa for the first time and had to tell you that I was extremely pleased with your service. I brought my items to your 55th and Fifth location for repair and restoration and had them shipped back to me in a little over two weeks. My shoes look like they are brand new! Thank you for the excellent experience. I will be back and will tell my friends."

 Kathy W. 

Such a beautiful job

"I just wanted to tell you the work you did on my (3) pairs of shoes is amazing! Thank you so very much for doing such a beautiful job!!"

 Mary F. 

They are like new!!

"I just wanted to let you know how wonderful the shoes came back. They are like new!! What a beautiful execution of a job well done....thanks again and rest assured, I will visit soon."

 Rena J. 

I Could Not Be Happier!

"Just received my shoe repair back today and I might say this transaction was done so quickly and easily, I am so amazed. I could not be happier with the results. Thanks so much and I will recommend your service to everyone. Thank you again. Super pleased"

 Laura M. 

It looks FANTASTIC!!!!!

"I just received back my Black YSL Roadie Hobo Bag. It looks FANTASTIC!!!!! This is the 2nd repair you have had to do for this particular bag, neither one related, and each time it has been returned to me as good as new. I want to thank you so much for all of your craftsmanship and attention to detail. I don’t have many bags that are this expensive so it is incredibly deflating when this one was broken and no one (most especially YSL) turned a blind eye. The bag was unusable until you fixed it."

 Colleen W. 

Absolutely perfect

"I just received my Louboutin shoes back from you and they are absolutely perfect!! Thank you so much, they look brand new! I just wanted you to know how happy I am with the service. I'm truly so grateful!"

 Lisa M. 

I would highly recommend you

"My wife just received her Louisvitan shoes back from repair and very EXTREMELY happy with the work you did! I now you get complaints but when someone does a great job I feel they should also be told. They are just like new and could not ask for a better job. Your pricing is very good and repair time was great! You also responded to my calls immediately and I thank you very much for your GREAT WORK. I would highly recommend you. Great job and thank you again for your professional service and being so kind when I called."

 Gary P. 

You take shoe repair to the next level!

"You take shoe repair to the next level! Far exceeded expectations."

 Robert G. 

What you did to them is remarkable

"I have to tell you, I dropped off a pair of Baly moccasins that are 22 years old, I love these shoes, what you did to them is remarkable!! I’ll have them for at least another 22 years. Thank you! I will recommend you to everyone."

 Robert G. 

You made my new boots wearable

"You came highly recommend by The Leather Designers, on Beacon Hill in Boston. You did an amazing job of adding zippers to my new but unwearable, tall Italian designer leather boots. The boots cost me a small fortune. I am so pleased that I can, not only put them on, but also take them off! Thank you!"

 Patricia P. 

You will see more of my shoes in the near future

"I just wanted to send a quick note to you all and tell you how amazed I am at the service, quality and care you offered me.....and my Tod's boots!!! They look terrific, brand new infact, and I can see myself getting another 10+ years out of them. You will see more of my shoes in the near future."

 Paula L. 

Wonderful Experience

"Hi, Just had to write you. I received my Louboutins today back from you on a repair order. I just wanted to say THANK YOU for a wonderful experience. From the very start to the very end I am very Happy with your operation. A little pricey but you get what you pay for and if something is alittle expensive but the service is Top Shelf its ok by me. Thank you to your entire staff you run a GREAT show!"

 Patti R. 

Great job!!!

"Thank you ...... I received the boots. They look very good. Great job!!!"

 Joanna G. 

Another great job!

"Another great job! Many thanks"

 Deb J. 

Such a GREAT job!

"I just wanted t let you know how pleased I am with the results of the Top-siders. They look like new. Thank you so much for rushing and for doing such a perfect job as well. I couldn't have asked for more."

 Mary B. 

I will take my shoes nowhere else

"I just wanted to let you know how impressed I was with the work that was done on my boots. They came out just beautiful with no signs of any alterations. It was pricey but well worth it. I will take my shoes nowhere else."

 Lauren A. 

…How Terrific Your Work Is?

"We left you a couple pair of shoes to re-sole and they look almost new. You do great work and we are happy, happy customers."

 Bob T. 

Amazing Repair Work

"I just would like to thank you for the amazing repair work that was done on my shoes! After a serious error was made on trusting a local shoe shop, I am extremely impressed with the quality of work, communication, and the speed of the repair. This has been a great experience!"

 Lauren D. 

Outstanding Quality

"I just arrived home to the bag of shoes/boots that you had repaired. I want to THANK YOU so much for your speed, outstanding quality and overall great customer service!"

 Angela B.