Testimonials

I can't thank you enough for what a wonderful customer service experience this has been

“I received my repaired shoe today via UPS. There were no surprise border fees. The packaging was lovely, it was like opening a present. The service and shipping was very quick. The repair is beautiful. I can’t thank you enough for what a wonderful customer service experience this has been.”— Lisa H.

  • The repaired alligator wallet looks amazing!

    Thank you. The repaired alligator wallet looks amazing! I paid $800 for it 10 years ago and looks new.

    Herbert Y.

  • THE SHOES ARRIVED PACKED WITH SUCH ELEGANCE, IT BEAT THE PRESENTATION OF THE CROWN JEWELS

    Just a short note to express my total satisfaction for the way you took care of installing sole guard (Red) on my new shoes. I had some trouble connecting with your company on the internet and was most impressed with courteous attitude of the young lady who became my guide. And than the packaging!! The shoes arrived packed with such elegance, it beat the presentation of the Crown Jewels. Keep up the good work.

    Nancy B.

  • I LOVE THE END PRODUCT

    I’ve received my shipment and I just want to thank you for the great job you did repairing my shoes, I love the end product!

    Jennifer F.

  • VERY IMPRESSED WITH THE QUALITY OF THE REPAIR

    I just received my Louboutins back and was very impressed with the quality of the repair. Thank you so very much for such outstanding service, as well as the exceptional customer assistance throughout the process!

    Cheila G.

  • I can't thank you enough for what a wonderful customer service experience this has been

    I received my repaired shoe today via UPS. There were no surprise border fees. The packaging was lovely, it was like opening a present. The service and shipping was very quick. The repair is beautiful. I can't thank you enough for what a wonderful customer service experience this has been.

    Lisa H.

  • They Are Spectacular

    THEY ARE SPECTACULAR - look like brand new. I could not possible be happier. Thank you

    Hether S.

  • You have a good and efficient service

    Received my Louis Vuitton pocketbook, thank you! You have a good and efficient service!!!

    Adoracion E.

  • Love the new website!

    Love the new website! So easy to fill out a mail in repair order. I’ve sent in shoes and handbags for repair in the past and been so pleased with the level of craftsmanship and expertise displayed in each item. It’s wonderful to have my beloved items sent back looking just as great (if not better) than when they were brand new. So happy I found the Leather Spa

    Michele M.

  • I look forward to using your excellent services in the future

    Thank you for the terrific job in cleaning and repairing my shoes....they look fantastic ! I look forward to using your excellent services in the future.

    Diane C.

  • The service is great

    The shoe looks great. The service is great. Thank you Leather Spa!

    Barbara T.

    • You will see more of my shoes in the near future

      I just wanted to send a quick note to you all and tell you how amazed I am at the service, quality and care you offered me.....and my Tod's boots!!! They look terrific, brand new infact, and I can see myself getting another 10+ years out of them. You will see more of my shoes in the near future.

      Paula L.

    • You made my new boots wearable

      You came highly recommend by The Leather Designers, on Beacon Hill in Boston. You did an amazing job of adding zippers to my new but unwearable, tall Italian designer leather boots. The boots cost me a small fortune. I am so pleased that I can, not only put them on, but also take them off! Thank you!

      Patricia P.

    • Such a GREAT job!

      I just wanted t let you know how pleased I am with the results of the Top-siders. They look like new. Thank you so much for rushing and for doing such a perfect job as well. I couldn't have asked for more.

      Mary B.

    • Another great job!

      Another great job! Many thanks

      Deb J.

    • Great job!!!

      Thank you ...... I received the boots. They look very good. Great job!!!

      Joanna G.

    • Amazing Repair Work

      I just would like to thank you for the amazing repair work that was done on my shoes! After a serious error was made on trusting a local shoe shop, I am extremely impressed with the quality of work, communication, and the speed of the repair. This has been a great experience!

      Lauren D.

    • …How Terrific Your Work Is?

      We left you a couple pair of shoes to re-sole and they look almost new. You do great work and we are happy, happy customers.

      Bob T.

    • Outstanding Quality

      I just arrived home to the bag of shoes/boots that you had repaired. I want to THANK YOU so much for your speed, outstanding quality and overall great customer service!

      Angela B.

    • The dye job looks fantasitic!!

      I received my shoes yesterday. The dye job looks fantastic!! Thank you again for such great customer service.

      Kady R.

    • I will take my shoes nowhere else

      I just wanted to let you know how impressed I was with the work that was done on my boots. They came out just beautiful with no signs of any alterations. It was pricey but well worth it. I will take my shoes nowhere else.

      Lauren A.

    • Exceptional job

      I received my shoes today after repair and as usual you have done an exceptional job. The returned shoes were packed with care and looked great. Thank you for your continued efforts to be the premier shoe service on the east coast.

      Barbara L.

    • My goodness you do beautiful work

      My goodness you do beautiful work. I sent you beige Chanel flats - that looked pretty sorry - for cleaning. Now they look like new! Thank you!!!!

      Laurice M.